Effective Date: 10 March, 2025
PenPort, developed by the National Pensions Authority of Ghana, allows users to monitor pension contributions, view account details, and receive important updates. We value your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect the following types of information when you use PenPort:
- Personal Information: Name, email, contact number, date of birth, and pension account details.
- Usage Data: Device information, app usage patterns, and IP address.
- Notification Preferences: Your choices regarding reminders and updates.
2. How We Use Your Information
We use your information to:
- Provide access to pension details and services.
- Notify you about contributions, account updates, and other relevant information.
- Enhance app performance and security.
- Comply with legal requirements.
3. Data Security
We implement encryption, secure servers, and regular security updates to protect your data. However, we advise users to safeguard their login credentials and avoid sharing them with others.
4. Your Rights & Control Over Your Data
You have the right to:
- Access & update your information.
- Request data deletion, subject to legal and operational requirements.
- Adjust notification settings within the app.
For inquiries or requests, contact us:
Email: info@npra.gov.gh
Phone: +233 (302) 968 692 / +233 (302) 968 693 / 0800766000 (MTN Toll-Free)
5. Data Sharing & Third Parties
We do not sell or rent your data. Your information is only shared:
- With trusted service providers who help operate our services.
- When required by law or government authorities.
- With your explicit consent for specific services.
6. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available in the app and on our website.
By using PenPort, you agree to this Privacy Policy.
For more details or concerns, please contact us at info@npra.gov.gh.